SupportED - Help Desk

 

HELP DESK

  • Please call the FWCS Help Desk 260-467-HELP (4357). The Help Desk is open Monday - Friday 7 a.m. - 5 p.m. Please be patient as we are experiencing a high number of calls. You are able to leave a message, if a technician in unavailable and we will return your call as soon as possible.
  • You may also submit a dialogue through Let’s Talk. We answer questions and concerns as quickly as we can, but, again, we are experiencing a high volume of questions, it may take some time.
  • If you leave a message for a technician or use Let’s Talk, please include:
    • Caller’s Name (if parent)
    • Student First and Last Name (confirm spelling)
    • Phone Number
    • School
    • Grade
    • Device # (located on the bottom of your device)
    • Brief description of the issue you are experiencing

 

 

 

QUICK LINKS

PowerSchool Login

Check Student’s Grades

PowerSchool LMS Parent Registration (Access code required)

Sign up for Remote Meals

Tech on Duty

 

TUTORIALS

Logging in to FWCS Gradebook

Instructions on how to access PowerSchool LMS

PowerSchool LMS FAQ

PowerSchool LMS parent registration tutorial

PowerSchool LMS parent registration tutorial (Burmese)

PowerSchool LMS parent registration tutorial (Spanish)

 

TESTING GUIDANCE

FWCS MAP K-2 (iPad)

FWCS MAP K-2 (Personal Device)

FWCS MAP Reading Fluency K-2

FWCS MAP 3-12

 

QUESTIONS?

Message us at  Let’s Talk!