SupportED - Resources

For Help, please contact:

• FWCS Help Desk 260-467-HELP (4357). The Help Desk is open Monday - Friday 7 a.m. - 5 p.m. Please be patient as we are  experiencing a high number of calls. You are able to leave a message, if a technician in unavailable and we will return your call as soon as possible.
• You may also submit a dialogue through Let’s Talk. We answer questions and concerns as quickly as we can, but, again, we are experiencing a high volume of questions, it may take some time.
• If you leave a message for a technician or use Let’s Talk, please include:
  • Caller’s Name (if parent)
  • Student First and Last Name (confirm spelling)
  • Phone Number
  • School
  • Grade
  • Device # (located on the bottom of your device)
  • Brief description of the issue you are experiencing